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27th Moscow International Travel & Tourism Exhibition
17–19 March 2020 • Crocus Expo, Moscow

MITT Summit Hotel: delving into the hospitality business

Hoteliers and professionals in hospitality gathered together on 14 March for the industry’s key annual event MITT Summit Hotel on 14 March at the 25th anniversary edition of the Moscow International Travel and Tourism exhibition.
MITT Summit Hotel: delving into the hospitality business
Moderated by Co-Founder and Executive Director of the event’s co-organiser the Independent Hotel Alliance, Andrey Mikhailets, the summit invited renowned industry experts to share their insights and experience.

Speakers included:
- Vadim Prasov, General Director of Alliance Hotel Management and Vice President of the Federation of Restauranteurs and Hoteliers
- Konstantin Artemyev, Co-Founder and Director of Development of the Independent Hotel Alliance
- Galina Anokhina, Business coach
- Irina Ivashkevich, specialist from the First Club of Hospitlity Professionals
- Ksenia Shmatkova, Specialist on labour law issues
- Alena Yenova, General Director of TAIGA Hostel & Hotel, Head of the St. Petersburg Hostels League
- Ekaterina Railyan, Specialist on migration legislation
- Ekaterina Telina, Head of Analytics at the Congress Bureau of Bashkortostan

The summit was divided into two key topics. The first half of the event was devoted to the practical issues of successful hotel management: operational management, sales management, and service and personnel records management. The second half of the summit covered the relationship between hoteliers and the government: legislative issues related to small-scale accommodation, the intricacies of registering foreign and Russian citizens, and a number of other relevant topics. Ekaterina Telina’s talk covered the details of how business and government interact in Bashkortostan.

Active discussions were sparked, particularly in the second half of the event. Many speakers noted the need for additional work to inform both hoteliers and representatives of local executive authorities about changes in legislation.

363 event delegates attended the MITT Summit Hotel this year, and both delegates and speakers agreed that the event has become a key fixture for providing tourism professionals with quality content to help resolve practical issues in their business.

On 15 March, the Independent Hotel Alliance held an intensive ‘Service and Sales’ event for hoteliers wanting to gain additional knowledge. Industry figures Galina Anokhina, Konstantin Artemyev and Andrei Mikhailets held practical master classes covering issues such as guest conflicts, building an effecting sales system, and preparing to maximise profits in the busy season.

We would like to thank all attendees, co-organiser the Independent Hotel Alliance, partners, and speakers for your support in making the event a success.